Thank you for shopping at Adiabatic. If, for any reason, You are not completely satisfied with a purchase We invite You to review our policy on refunds and returns.
The following terms are applicable for any products that You purchased with Us.
Interpretation and definitions
Definitions
Your order cancellation rights
You are entitled to cancel Your Order within 7 days without giving any reason.
The deadline for cancelling an Order is 7 days from the date on which You received the Goods or on which a third party You have appointed (other than the carrier) takes possession of the product delivered.
To exercise Your right of cancellation, You must inform Us of Your decision by means of a clear statement.
By email: admin@adiabatic.co.in
By phone: +91 95216 11518
We will reimburse You no later than 14 days from the day on which We receive the returned Goods. We will use the same means of payment as You used for the Order, and You will not incur any fees for such reimbursement.
Conditions for returns
For Goods to be eligible for a return, please make sure that:
- The Goods were purchased in the last 7 days.
- The Goods are in the original packaging.
The following Goods cannot be returned:
- Goods made to Your specifications or clearly personalised.
- Goods which according to their nature are not suitable to be returned, deteriorate rapidly, or where the date of expiry is over.
- Goods unsuitable for return due to health protection or hygiene reasons and unsealed after delivery.
- Goods which, after delivery, are inseparably mixed with other items.
We reserve the right to refuse returns of any merchandise that does not meet the above return conditions in our sole discretion.
Only regular-priced Goods may be refunded — Goods on sale cannot be refunded. This exclusion may not apply to You if it is not permitted by applicable law.
Returning Goods
You are responsible for the cost and risk of returning the Goods to Us. You should send the Goods at the following address:
L-78, Nagapur MIDC, Ahmednagar, Maharashtra 414111, India.
We cannot be held responsible for Goods damaged or lost in return shipment. We recommend an insured and trackable mail service. We are unable to issue a refund without actual receipt of the Goods or proof of received return delivery.
Gifts
If the Goods were marked as a gift when purchased and shipped directly to You, You'll receive a gift credit for the value of Your return. Once the returned product is received, a gift certificate will be mailed to You.
If the Goods weren't marked as a gift when purchased — or the gift giver had the Order shipped to themselves to give to You later — We will send the refund to the gift giver.
Contact Us
If You have any questions about our Returns and Refunds Policy:
By email: admin@adiabatic.co.in
By phone: +91 95216 11518